Interview Question in Microsoft CRM


 

Interview Question :: Hw do I plan amp; devlop a model by which my company can adopt amp; use CRM in its strategical amp; oprtnal functn

Hw do I plan & devlop a model by which my company can adopt & use CRM in its strategical & oprtnal functn.
2ndly, I also want 2 create a Customer Database 2 my organization using Ms Excel & Access
by ksk